Ararat’s NBN construction almost complete, whilst residents deal with outages

Internet outages have been affecting both residents and businesses throughout the last two months, as the NBN network is constructed across the Wimmera.

“The rollout of the NBN broadband access network is well advanced across the Wimmera region, with more than 12,600 homes and businesses around Horsham able to order an NBN powered plan from a phone or internet provider,” an NBN spokesperson said.

PHOTO: NBN Co

“As of last week, the majority of construction work in Ararat has been completed, with a large number of residents now able to order a service.”

“Construction is also almost completed to connect an additional 2,300 homes and businesses in parts of Stawell to the NBN broadband access network.”

Whilst the NBN network has been constructed, internet outages have affected many locals without warning.

A technical support team member from an internet provider admitted that the outages were “frankly ridiculous” to one customer, saying, “NBN’s communication can be lacking.”

A committee of inquiry into the National Broadband Network roll-out in regional Victoria was recently abandoned after a bill was passed by the state government, restructuring its inquiries.

NBN Co is wanting to also ensuring that the community is aware that once the fixed-line broadband access network is switched on in a particular area, residents and businesses have an 18-month window to contact their preferred phone or internet provider and make the switch.

PHOTO: NBN Co

“After this time, the NBN network will replace most existing landline phone and internet services and the copper network will be decommissioned,” a spokesperson explained.

The 18-month disconnection window does not apply to those areas covered by an NBN fixed wireless or satellite service.

More information on the NBN broadband access network can be found here.

Have your say about Ararat’s NBN roll-out, email us via news@acnews.org to share your experience.